Due to the Coronavirus pandemic, we may not be able to answer all the calls we receive. Ascendium is a guarantor in the Federal Family Education Loan Program (FFELP). Student loan borrowers in this program who are not in default should qualify for a disaster forbearance which will suspend required payments, based on the President declaring a National Emergency. In order to have this forbearance applied, contact your student loan servicer to request it. If you do not know the company that services your loan or their contact information, it can be found on studentaid.gov. We wish you well, and hope you stay safe and healthy during this difficult time.
Questions? Comments? We can help.
Call our guarantor loan servicer at
Not in default but have loan questions?
7-6 Mon-Thurs and 7-4:30 on Fri (CST)
Where to find us
Ascendium has offices in three states, with our headquarters in Madison, Wisconsin.
CORPORATE HEADQUARTERS2501 International Lane
Madison, WI 53704
Aberdeen, SD125 S 2nd St.
Aberdeen, SD 57401
Indianapolis, IN9998 Crosspoint Blvd Suite 130
Indianapolis, IN 46256