Ascendium Education Solutions Announces COVID-19 Response

If the pandemic has impacted your ability to resolve your defaulted student loans, please call 1-800-331-2314 to discuss your options.

Ascendium is a guarantor in the Federal Family Education Loan Program (FFELP). FFELP loans were not included in the payment suspension automatically applied on federally held student loans during the Coronavirus pandemic. Student loan borrowers in this program who are not in default do have options available if they are struggling to make payments. Contact your student loan servicer to explore those options. If you do not know the company that services your loan or their contact information, it can be found on We wish you well, and hope you stay safe and healthy during this difficult time.